Honeywell Process Solutions was awarded the Frost & Sullivan 2009 Customer Service Leadership Award for Automation and Software solutions in the Southeast Asian Chemical and Petrochemical Industry on April 2nd 2009.
"Frost & Sullivan is pleased to confer to Honeywell this award in recognition of the company’s commitment to delivering exceptional value to its customers,” said Satish Lele, Vice President of Industrial Technologies at Frost & Sullivan. “This end-user industry demands a high level of process optimization, plant uptime and safety and Honeywell has been able to deliver by providing solutions with superior quality, after-sales service, technical support and training."
The Frost & Sullivan Award for Customer Service Leadership is bestowed upon the company that has demonstrated excellence in customer service leadership within its industry. The recipient company has shown tremendous responsiveness to customer needs and has continually focused on long and short-term customer profitability goals. In addition, the recipient company demonstrated flexibility in tailoring its product offerings to suit customer businesses. Selection criteria for the Award includes Product Quality, After Sales Service and Technical Support, Training, Delivery Time, Brand Awareness and Overall Company Rating for Customer Service
“We’re delighted to receive this award because helping our customers achieve their business goals is our primary objective,” said Au Yeong Pak Kuan, Regional General Manager of Honeywell Process Solutions, Southeast Asia. “We focus on listening to our customers, customizing solutions for their needs, being proactive during project implementation and providing consistent customer care after project delivery. We truly strive to be a valued business partner from day one.”
Congratulations to HPS SEA on this honor and recognition by the industry.
Jon Lippin receiving the plague from Benny Yeo, CEO of IA Community
Award Recipients of the Frost & Sullivan 2009 Southeast Asia Industrial Technologies Awards