Q. What is the purpose of Honeywell Results ROI Services?A. Honeywell Results ROI Services provide expert assistance where you need it most — finding new ways to increase productivity and squeeze profits from existing assets. Certified Honeywell PKEs are assigned to your site to improve process and quality control performance, optimize production processes, and enable preventive maintenance.
Q. Are Results ROI Services intended for a particular industry?A. Comprehensive, cost-effective and targeted, Results ROI Services are tailored specifically for Honeywell Da Vinci and MXOpen QCS system users in the pulp and paper industry.
Q. What is the scope of these services?A. Results ROI Services include the support of one or more Honeywell PKEs at your location; implementation of our proprietary, best-available PKT tools for troubleshooting and analysis; and creation of a paper machine signature to benchmark performance.
Q. How are Results ROI PKEs trained to assist customers?A. Results ROI PKEs are more than just technicians; these experts undergo the industry's most comprehensive certification process and have the training and experience to make a difference in your business results. Rigorous instruction on the control system, the customers’ process and demonstrated proficiency on the effective use of the Honeywell PKT, qualifies PKEs as valued support resources for solving critical paper machine process problems.
Q. What makes the PKT tools different from other service solutions?A. Honeywell's Process Knowledge Toolkit is the most powerful and versatile set of process optimization tools available, embedding Honeywell ‘service knowhow’. Developed from decades of Honeywell experience with supporting QCS systems and mill operations worldwide, the tools and specialized training provided to Honeywell technicians offer breakthrough results for customers.
Q. How are the PKT tools used?A. The PKT tools empower Honeywell PKEs to perform expert troubleshooting and proactive monitoring and analysis of critical data. The tools' robust diagnostics quickly locate and identify operating problems. Plus, their early-warning system technology and data-driven intelligence enhance production and product quality.
Q. What are the benefits of Results ROI Services?A. Results ROI Services enhance your business results by improving product quality, and reducing overall operating costs through optimization of the process. They provide the support of highly-trained and knowledgeable Honeywell PKEs who can help push your mill's performance — and profits — to the highest levels.