Automation systems employing open technology (Windows, Intel, Cisco, etc.) provide greater business integration opportunities, however; these systems highlight the need to ensure your systems are both effective and secure. With proprietary control systems, system management requirements were limited and readily handled by the typical process control engineer. Open systems require broader skills and greater diligence to manage the additional requirements of the open technology on top of the underlying control system. Areas needing additional support include: security patches, hardware compatibility and system integration, to name a few.
Honeywell understands how valuable your time is and has therefore created a portfolio of services to ensure your system remains effective and secure. These services support your various open system control platforms including Experion, TPS, DaVinci or third-party open control networks.
These services are divided into three main categories to guide you through the various stages of support. In addition, there are several remote services offered through various groups within HPS and are grouped below for your ease in searching.
Assessment services provide an evaluation of the current state of your open systems compared to industry standards and best practices, providing you a status report and recommendations to improve your system performance and security. Learn more about what is included in an assessment of the process control network.
Whether you are planning changes to your system or changes have been identified based on an assessment; Honeywell offers design services to provide a detailed design and directions to get you where you need to be. Design services may be included in the Assess services or may be a natural next step. After a design is completed; or as part of a pre-determined project, Honeywell provides an implementation service that turns those designs into reality. Learn more about Honeywell's design and implementation services for a process control network.
Management services provide the resources to ensure that open systems always perform at their optimum. Management services are mainly provided using remote technology enabling faster response and resolution. Learn more about the services included to support the management of open systems.
Various remote services are offered by Honeywell to give you instant access to Honeywell experts and to resolve issues quickly. These global services support both your systems and process units. Learn more about how these remote services can improve your system and plant performance, and your bottom line.